ALSAC/St. Jude
Finding Cures. Saving Children.
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DO WHAT YOU LOVE

At ALSAC/St. Jude, our goal is simple: raise the funds and awareness necessary to operate and maintain St. Jude Children’s Research Hospital.

 

We seek strategic, innovative and collaborative professionals dedicated to producing excellent results in all they do, while recognizing and leveraging the value of each team member.

DIVERSITY AND INCLUSION

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Diversity and Inclusion has been a part of ALSAC from the beginning when Danny Thomas dreamed that any child - regardless of race, religion or a family's ability to pay, would receive medical care.  Today, our efforts include a strategic approach that includes cultural celebrations and business resource groups that support an inclusive workplace.

COMMUNITY SERVICE

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ALSAC leadership encourages service in the local community, whether at headquarters in Memphis, Tennessee, or in any of our more than 30 regional offices across the country. During the last fiscal year, ALSAC employees volunteered nearly 22,000 hours in community service, helping 400 organizations in local communities around the U.S.

Career Opportunities

Manager- Credit Card Operations
Job DescriptionResponsible for overseeing the strategic and operational components of ALSAC's Merchant Processing, Credit Card transaction processing and analysis, as well as ALSAC's Credit Card fraud and refund operations. Works to ensure efficient and cost effective credit card operations. Responsible for hiring, training, and mentoring Credit Card Analysts, Credit Card Fraud and Refund Specialist. Responsible for compliance with all ALSAC and industry policies and regulations. Responsible for maintaining security of sensitive donor and employee information, manage department budget and business plans related to credit card operations.Requires experience with credit card policies and procedures, as well as, State and Federal regulations applicable to credit card industry.Must possess strong decision making and reasoning skills, experience with data analysis, operational audit and validation.Proven experience in cost/benefit and root cause analysis.Strong technical aptitude and demonstrated experience with sponsoring and championing technical projects.Ability to serve as liaison between user groups and technical groups and proven facilitation and leadership skills.Must have working knowledge of MS Excel & MS Access.Ability to summarize results in organized format.Strong knowledge of direct marketing processes, metrics, and theory preferredProven success in working collaboratively in a team environment.Knowledge ordinarily obtained through attainment of a Bachelor's degree in Finance or Accounting and 5 years of experience in credit card payment processing and/or merchant processing operations, customer relationship management (CRM), Project Management, data analysis, including progressive supervisory and management responsibility.ALSAC is an equal employment opportunity employer.ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
Manager- Credit Card Operations
Job DescriptionResponsible for overseeing the strategic and operational components of ALSAC's Merchant Processing, Credit Card transaction processing and analysis, as well as ALSAC's Credit Card fraud and refund operations. Works to ensure efficient and cost effective credit card operations. Responsible for hiring, training, and mentoring Credit Card Analysts, Credit Card Fraud and Refund Specialist. Responsible for compliance with all ALSAC and industry policies and regulations. Responsible for maintaining security of sensitive donor and employee information, manage department budget and business plans related to credit card operations.Requires experience with credit card policies and procedures, as well as, State and Federal regulations applicable to credit card industry.Must possess strong decision making and reasoning skills, experience with data analysis, operational audit and validation.Proven experience in cost/benefit and root cause analysis.Strong technical aptitude and demonstrated experience with sponsoring and championing technical projects.Ability to serve as liaison between user groups and technical groups and proven facilitation and leadership skills.Must have working knowledge of MS Excel & MS Access.Ability to summarize results in organized format.Strong knowledge of direct marketing processes, metrics, and theory preferredProven success in working collaboratively in a team environment.Knowledge ordinarily obtained through attainment of a Bachelor's degree in Finance or Accounting and 5 years of experience in credit card payment processing and/or merchant processing operations, customer relationship management (CRM), Project Management, data analysis, including progressive supervisory and management responsibility.ALSAC is an equal employment opportunity employer.ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
Development Specialist - Events
Job DescriptionResponsible for generating revenue by managing, recruiting, and expanding volunteer, donor and sponsorship efforts throughout the region. Maximizes funds raised for ALSAC, while increasing the support for and awareness of St. Jude Children's Research Hospital. Conducts high-revenue special events and implements core programs for general and multicultural markets throughout the region, works with and manages the coordinators, committees and partners of these events to maximize revenue and grow events.Requires knowledge of fundraising and public relations; very strong communication, organizational, interpersonal skills and public speaking skills; face to face interaction with event volunteers/sponsors; understand difficult verbal or written instructions; understand data processing applicationsKnowledge ordinarily acquired through Bachelor's Degree; 3 years fundraising, sales, marketing and/or related experience preferred.Multicultural marketing experience preferred in select markets.Travel 40%Must possess a valid driver's license.ALSAC is an equal employment opportunity employer.ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
Development Specialist - Events
Job DescriptionResponsible for generating revenue by managing, recruiting, and expanding volunteer, donor and sponsorship efforts throughout the region. Maximizes funds raised for ALSAC, while increasing the support for and awareness of St. Jude Children's Research Hospital. Conducts high-revenue special events and implements core programs for general and multicultural markets throughout the region, works with and manages the coordinators, committees and partners of these events to maximize revenue and grow events.Requires knowledge of fundraising and public relations; very strong communication, organizational, interpersonal skills and public speaking skills; face to face interaction with event volunteers/sponsors; understand difficult verbal or written instructions; understand data processing applicationsKnowledge ordinarily acquired through Bachelor's Degree; 3 years fundraising, sales, marketing and/or related experience preferred.Multicultural marketing experience preferred in select markets.Travel 40%Must possess a valid driver's license.ALSAC is an equal employment opportunity employer.ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
Sr Advisor - Risk
Job DescriptionUnder the direction of the Sr Director - Corporate Compliance, the Risk Advisor provides leadership, consulting and strategic services for ALSAC's Risk Management Program. Responsible for understanding and documenting critical business functions and identifying areas of risk. Strong risk management, project management and governance frameworks experience.Demonstrated ability for critical thinking and problem solving skills as well as tactical execution to meet strict deadlines in compressed time periods;Requires in-depth knowledge of risk management, best practices as evidenced by mid-level professional certification from a nationally or internationally recognized organization;5 years' + experience managing operational risk, and assessing, implementing and improving organizational processes;2-3 years' experience with project or program management; understanding of operations or various lines of business and/or Risk Management;Strong knowledge of (or ability to quickly learn) the organization and the ability to develop a clear understanding of the key functional processes and resources;Self-motivated and ability to be flexible and work independently; set priorities for self and others; effectively matrix manage risk teams; supervisory experience; strong decision making abilities; time management; analytical thinking;Excellent communication skills to interact with all levels of the organization, especially related to facilitation, documentation and reporting.Highly developed relationship management, influencing, and leadership skills.Strong computer skills including database use and database management experience.Knowledge ordinarily acquired through Bachelor's Degree and 7 to 10 years related experience in business operations.Desired: Industry certification or equivalent experience in one or more of the following areas and/or other related professional designation: PRM, CRISC, CRMP, PMP, PMI-RMPMust possess a valid driver's license.ALSAC is an equal employment opportunity employer.ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
Sr Advisor - Risk
Job DescriptionUnder the direction of the Sr Director - Corporate Compliance, the Risk Advisor provides leadership, consulting and strategic services for ALSAC's Risk Management Program. Responsible for understanding and documenting critical business functions and identifying areas of risk. Strong risk management, project management and governance frameworks experience.Demonstrated ability for critical thinking and problem solving skills as well as tactical execution to meet strict deadlines in compressed time periods;Requires in-depth knowledge of risk management, best practices as evidenced by mid-level professional certification from a nationally or internationally recognized organization;5 years' + experience managing operational risk, and assessing, implementing and improving organizational processes;2-3 years' experience with project or program management; understanding of operations or various lines of business and/or Risk Management;Strong knowledge of (or ability to quickly learn) the organization and the ability to develop a clear understanding of the key functional processes and resources;Self-motivated and ability to be flexible and work independently; set priorities for self and others; effectively matrix manage risk teams; supervisory experience; strong decision making abilities; time management; analytical thinking;Excellent communication skills to interact with all levels of the organization, especially related to facilitation, documentation and reporting.Highly developed relationship management, influencing, and leadership skills.Strong computer skills including database use and database management experience.Knowledge ordinarily acquired through Bachelor's Degree and 7 to 10 years related experience in business operations.Desired: Industry certification or equivalent experience in one or more of the following areas and/or other related professional designation: PRM, CRISC, CRMP, PMP, PMI-RMPMust possess a valid driver's license.ALSAC is an equal employment opportunity employer.ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
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