Mastercard
For nearly 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter.
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About Mastercard

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Our Vision: A World Beyond Cash™  

Our Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Priceless Possibilities

Life at Mastercard

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At Mastercard, we thrive on innovation so we can change the way the world pays and gets paid. This commitment has allowed us to attract and retain employees who like to work in a creative, challenging environment.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

Our Global Diversity Office provides a framework that supports business processes and procedures by considering, integrating and leveraging diversity globally.

Opportunities at Mastercard

Director, Release Management - Decision Management Program
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Release Management - Decision Management ProgramOverview* The Decision Management program enables intelligent decision based products through streaming analytics with the ability to govern these decisions and manage their outcomes with business agility.* This program leverages business rules & AI engines, a streaming big data cluster, an in memory data grids, APIs, & UIs to deliver real time decisions at global scale* This Director will lead a team of release managers responsible for releases containing 70 artifacts, developed across multiple trains by over 20 scrum teams* Are you a strong technical leader with a passion for release management, a love of automation and strong communication skills?* Do you want to lead a software development team creating innovative & mission critical solutions to challenging business problems?Role* Establish an effective a release management function supporting an automated development pipeline* Plan releases, measure & monitor progress, and manage risks and issues for all releases to insure quality releases are delivered on schedule* Coordinate all release plans, commitments, release content and changes with all stakeholders and development teams* Partner with DevOps and Development to enable the automated pipeline for promoting releases into all environments through validation, gating, and tooling integration * Lead and coordinate the Go-Live activities including the execution of the deployment Plans and validations.Essential Knowledge/Experience* A wide breadth and depth of technical experience preferably in a software development leadership role* Deep knowledge of software development processes including Scaled Agile and Release Management processes* Experience with technical automation tools and technologies integrated into the release process* Demonstrated partnership, cross-functional influence and communication abilities* Experience as a resource manager including objective setting, performance management, recruiting, and coachingMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, Release Management - Decision Management Program
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Release Management - Decision Management ProgramOverview* The Decision Management program enables intelligent decision based products through streaming analytics with the ability to govern these decisions and manage their outcomes with business agility.* This program leverages business rules & AI engines, a streaming big data cluster, an in memory data grids, APIs, & UIs to deliver real time decisions at global scale* This Director will lead a team of release managers responsible for releases containing 70 artifacts, developed across multiple trains by over 20 scrum teams* Are you a strong technical leader with a passion for release management, a love of automation and strong communication skills?* Do you want to lead a software development team creating innovative & mission critical solutions to challenging business problems?Role* Establish an effective a release management function supporting an automated development pipeline* Plan releases, measure & monitor progress, and manage risks and issues for all releases to insure quality releases are delivered on schedule* Coordinate all release plans, commitments, release content and changes with all stakeholders and development teams* Partner with DevOps and Development to enable the automated pipeline for promoting releases into all environments through validation, gating, and tooling integration * Lead and coordinate the Go-Live activities including the execution of the deployment Plans and validations.Essential Knowledge/Experience* A wide breadth and depth of technical experience preferably in a software development leadership role* Deep knowledge of software development processes including Scaled Agile and Release Management processes* Experience with technical automation tools and technologies integrated into the release process* Demonstrated partnership, cross-functional influence and communication abilities* Experience as a resource manager including objective setting, performance management, recruiting, and coachingMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, Business Operations
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Business OperationsOverview* Are you motivated to solve complex issues and enhance Customer Experience?* Do you consider yourself someone who can bridge a gap between customers, technology, and business partners?* Are you motivated to be a part of driving efficiency gains?* Have you led a team of diverse skills and experience?* Do you enjoy working with numerous teams and building relationships?Role* Oversee and drive implementation of Business Ops practices for MasterCard Core applications* Lead Business Operations (speed to resolution, bridging the gap between business partners, developers, SLA management, and other key support teams. * Manage and report on incident, problem, and implementations of Core applications* Apply technical and business knowledge to effectively support MasterCard Core applicationsAll About You* Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.* Strong understanding of needs for support as a service and how support fits into the Software Development Lifecycle* Deliver time-saving process improvements that will be repeatable, maintainable, valuable, and fit into MasterCard's Business Operations vision.* Exceptional communication skills required* Advanced presentation skills* Strong project management skills and success in managing large-scale cross-functional projects and teams* Ability to manage issues with short and long term solutions to problems* Self-motivated and highly collaborative* Comfortable working in a dynamic and fast-paced environmentPosition with extensive understanding and knowledge of software operations and operational support functions with solid knowledge of required services. Provides management direction and recommends strategic directions based on established policy. Leads and manages staff and assures staffing, training and objective setting. Recommends policy changes and implementations. Interacts with development, operations, other support teams and business teams to ensure stability and improve the availability of our services. Major Accountability: * 24X7 Production Support *Coordinate and perform implementation of software and configuration changes *Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met. *Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and as necessary improvement plans. *Ensure development, review and implementation of policy changes based on approved recommendations with minimal customer or staff interruption. *Review and approve the development or revision of operational processes and procedures. *Recommend annual cost center budget and ensure appropriate expenditures within that approved budget. *Recommend strategic direction and policy changes. *Advance operational and business concerns or issues relative to future business programs, projects, or enhancements that may affect consistent delivery of quality services.Education: Bachelor's Degree in related functional area or equivalent work experience with exposure to management theories and concepts. Knowledge / Experience: *Budget and financial management experience. *5+ years experience in this or a related field *Experience preparing & delivering executive level presentations to business and technology audiences. *Experience mentoring and developing resources in a high performance culture. Skills/ Abilities: *Ability to translate highly complex technical matters into easily digestible and actionable plans. *Advanced knowledge of business or function. *Requires the ability to lead and manage senior technical individual contributor and management staffs with the ability to foster open communications across various organizational levels. Requires skills to motivate direct and indirect reports to deliver superior results. *Requires the skills to provide functional and directional guidance to staff and recommend policy or strategic direction changes to management. *Requires the ability to interact across multiple organizational levels and assume a lead role and set direction for large or complex projects.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, Business Operations
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Business OperationsOverview* Are you motivated to solve complex issues and enhance Customer Experience?* Do you consider yourself someone who can bridge a gap between customers, technology, and business partners?* Are you motivated to be a part of driving efficiency gains?* Have you led a team of diverse skills and experience?* Do you enjoy working with numerous teams and building relationships?Role* Oversee and drive implementation of Business Ops practices for MasterCard Core applications* Lead Business Operations (speed to resolution, bridging the gap between business partners, developers, SLA management, and other key support teams. * Manage and report on incident, problem, and implementations of Core applications* Apply technical and business knowledge to effectively support MasterCard Core applicationsAll About You* Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.* Strong understanding of needs for support as a service and how support fits into the Software Development Lifecycle* Deliver time-saving process improvements that will be repeatable, maintainable, valuable, and fit into MasterCard's Business Operations vision.* Exceptional communication skills required* Advanced presentation skills* Strong project management skills and success in managing large-scale cross-functional projects and teams* Ability to manage issues with short and long term solutions to problems* Self-motivated and highly collaborative* Comfortable working in a dynamic and fast-paced environmentPosition with extensive understanding and knowledge of software operations and operational support functions with solid knowledge of required services. Provides management direction and recommends strategic directions based on established policy. Leads and manages staff and assures staffing, training and objective setting. Recommends policy changes and implementations. Interacts with development, operations, other support teams and business teams to ensure stability and improve the availability of our services. Major Accountability: * 24X7 Production Support *Coordinate and perform implementation of software and configuration changes *Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met. *Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and as necessary improvement plans. *Ensure development, review and implementation of policy changes based on approved recommendations with minimal customer or staff interruption. *Review and approve the development or revision of operational processes and procedures. *Recommend annual cost center budget and ensure appropriate expenditures within that approved budget. *Recommend strategic direction and policy changes. *Advance operational and business concerns or issues relative to future business programs, projects, or enhancements that may affect consistent delivery of quality services.Education: Bachelor's Degree in related functional area or equivalent work experience with exposure to management theories and concepts. Knowledge / Experience: *Budget and financial management experience. *5+ years experience in this or a related field *Experience preparing & delivering executive level presentations to business and technology audiences. *Experience mentoring and developing resources in a high performance culture. Skills/ Abilities: *Ability to translate highly complex technical matters into easily digestible and actionable plans. *Advanced knowledge of business or function. *Requires the ability to lead and manage senior technical individual contributor and management staffs with the ability to foster open communications across various organizational levels. Requires skills to motivate direct and indirect reports to deliver superior results. *Requires the skills to provide functional and directional guidance to staff and recommend policy or strategic direction changes to management. *Requires the ability to interact across multiple organizational levels and assume a lead role and set direction for large or complex projects.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Consultant, Technical Program Management
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleConsultant, Technical Program ManagementOverview: Are you a technical program manager who wants to shape the cloud platform for Mastercard's digital, marketing, loyalty, and business services (DML) products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?Over the next 12-18 months, we are breaking up our DML monoliths and re-platforming features into re-usable micro-services and APIs while we continue to innovate and deliver results for our customers. All net new capabilities will be built on the DML cloud platform supporting multi-tenancy and multi-geography capabilities for the company. We are looking for seasoned technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. Responsibilities: You get to dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems. You will contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive believable and achievable execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way. Experiences* Demonstrated ability to operate with independence and autonomy * Experience defining and building cloud-native software products as a platform at scale with a deep understanding of those platforms capabilities and underlying technologies.* Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)* Experience working on programs to define and build cloud-native software products as a platform at scale* Enjoys diving deep to understand of the platforms capabilities and underlying technologies. * Proven track record of data driven decision-making and applying continuous improvement methodologies across teams * Can debate the delivery strategy with business teams, architects, engineers, and designers * Can communicate to executives, peers, and staff with impact, eloquence, and authenticity* Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization* Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model* BS in engineering, computer science or related discipline. * Technical program delivery experience including time developing and testing softwareMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Consultant, Technical Program Management
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleConsultant, Technical Program ManagementOverview: Are you a technical program manager who wants to shape the cloud platform for Mastercard's digital, marketing, loyalty, and business services (DML) products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?Over the next 12-18 months, we are breaking up our DML monoliths and re-platforming features into re-usable micro-services and APIs while we continue to innovate and deliver results for our customers. All net new capabilities will be built on the DML cloud platform supporting multi-tenancy and multi-geography capabilities for the company. We are looking for seasoned technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. Responsibilities: You get to dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems. You will contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive believable and achievable execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way. Experiences* Demonstrated ability to operate with independence and autonomy * Experience defining and building cloud-native software products as a platform at scale with a deep understanding of those platforms capabilities and underlying technologies.* Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)* Experience working on programs to define and build cloud-native software products as a platform at scale* Enjoys diving deep to understand of the platforms capabilities and underlying technologies. * Proven track record of data driven decision-making and applying continuous improvement methodologies across teams * Can debate the delivery strategy with business teams, architects, engineers, and designers * Can communicate to executives, peers, and staff with impact, eloquence, and authenticity* Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization* Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model* BS in engineering, computer science or related discipline. * Technical program delivery experience including time developing and testing softwareMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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